Troubleshooting Guide for Beamline 8

Contents

[edit] Beam

BL8.2.1: Beam intensity too low or no diffraction

[edit] Microscope

BL8.2.1: Replace bulb in microscope light

[edit] BOS

BL8.2.1: Collect page all black or blue
BL8.2.1: Software not responding
BL8.2.1: Software won't start
BL8.2.1: Won't write images
BL8.2.1: Snap or run won't complete
BL8.2.1: Energy values jumping
BL8.2.1: Can't set energy or convergence in BOS

[edit] Camera

BL8.2.1: Crystal out of focus
BL8.2.1: Image of crystal not moving or responding slowly

[edit] Heidenhein

BL8.2.X: Heidenhein displays error

[edit] Hutch

BL8.2.1: Collimator won't move
BL8.2.1: Changing or checking cryostream settings
BL8.2.1: Can't see crystal
BL8.2.1: Hutch door won't open

[edit] Computer

BL8.2.1: Computer is frozen

[edit] Data Backup

BL8.2.1: Image files not accessible from PC
BL8.2.1: Cannot find DVD writing software

[edit] Detector

BL8.2.1: Image looks strange
BL8.2.1: Detector image won't show up in BOS
BL8.2.1: Detector won't move

[edit] Fluorescence

BL8.2.1: No fluorescence signal

[edit] Goniometer

BL8.2.1: Goniometer moving slowly or stuck
BL8.2.1: Goniometer keeps moving

[edit] LabVeiw

BL8.2.X: Labview subsystems wont start

[edit] Mono

BL8.2.X: Mono won't change energy
BL8.2.X: Mono reading completely incorrect

[edit] Processing

BL8.2.1: Cannot log on to processing machine
BL8.2.1: Processing error: Directory not writable

[edit] Robot

Robot_Troubleshooting_Guide_for_8.2.1

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